Delivery Information

NZOk uses New Zealand Post for fast and safe delivery and can dispatch orders to most countries in the world as soon as orders are confirmed. NZOk does not take any responsibility for delivery to an incorrect address. Before you order, please check your delivery address carefully.

International Destinations                                         

Registered delivery: 4-10 working days (Non Tracking Service) – sent by New Zealand Post- International Air

Express courier: 2 - 6 working days (Tracking Service) - sent by New Zealand Post - International Economy Courier

Shipping Cost Calculator 

Delivery cost is varied according to the weight of your purchase. If you want to check postage cost with shipping cost calculator, please add your products to the shopping cart and go to shopping cart. Change the quantities if required and click on ‘calculate shipping cost’. Select the destination country from the drop down menu and then click on the ‘Get Quotes’ button. The postage cost calculatation will pop up to show the delivery cost options.

Customs Regulations

Some products may not be allowed or restricted in some countries and customers are responsible to ensure that any goods which you order are not prohibited or restricted within your country. Any import duties or taxes which are levied by the authorities in your country are at your cost and NZOk does not take responsibility for delays caused by customs in your country.

If your items arrive damaged or lost, please notify us as soon as possible and we will contact you immediately for the process of claim. Please keep any packaging and damaged items as they are received for the claim.